Professional Services
At Aleri, our focus is on building long-term business relationships with our customers -- developing the most functional and robust platform and applications possible. That starts before customers even become customers, and continues through all phases of our relationship. Our customers can be assured of our commitment to their long term needs and the experience of our professional services team. Our 20 year history serving the financial services community is a testament to this.
Support
Aleri offers 24x7 support worldwide. We can also offer on-site support through our professional services team. We will be happy to customize a support program to meet your unique needs.
Proof of Concept
Creating a proof of concept is a fundamental part of our sales process. It's pretty simple. When implementing emerging technologies, we know you want proof that it works. We know it does, but that's not the point. You need to know it does what you need in terms of accessing data, processing it, delivering information in milliseconds, and providing the recoverability insurance you need.
We want customers to feel confident when buying from us. We talk with them. We let them talk to current customers. We will work with you to build a proof of concept using real data, real data sources, real business rules, and real timeframes. The proof is in the pudding. Let us deliver for you. Contact us to discuss your business challenge.
Implementation & Consulting
At Aleri, we can guarantee that our team has experience and market expertise to get the results you need. We draw from the deep experience and broad skills of our consulting team to offer a full range of services—everything from developing strategies and support to conducting specific technology and architecture assessments. We also have relationships with a number of consulting and integration partners that understand Aleri technology and bring their own skills and experience to the table to deliver anything from architecture recommendations, technology selection, to a complete turn-key implementation.
Training
Aleri offers on-site and custom training options to help our customers and partners learn the skills they need to rapidly deploy and maintain our solutions. Our Training Services are designed and taught by trained business analysts with extensive product and domain expertise. The services combine lectures, demonstrations, discussions, and practical exercises to ensure our customers understand how to get the most from their solution.
Our training ensures our primary goal of transferring skills and knowledge to your organization to maximize your investment. By utilizing your own data for training sessions and workshops we are able to provide comprehensive customized training tailored to your specific needs and requirements. A broad range of learning categories enables administrators, business users, analysts, and technologists to bridge the gap between their respective areas of expertise. This reduces the learning curve and forms a solid alliance for rapid support and maintenance of your Aleri deployment.
Courses are held at our offices in Chicago, New York and London - or alternatively on-site, depending on the customer support level. If you'd like more information or have specific questions, please contact training@aleri.com.