Belgacom ICS Chooses Aleri CEP to Implement Proactive Network and Service Monitoring Solution

Belgacom ICS uses Complex Event Processing to ensure customer satisfaction and reliable delivery of service

Chicago, November 23, 2009 – Aleri Inc., the Continuous Intelligence™ company and a leading provider of enterprise-class complex event processing (CEP) technology and CEP-based solutions, today announced that Belgacom International Carrier Services (ICS), a leading global wholesale provider of voice, data and value added services, has deployed Aleri’s CEP software for real-time voice network monitoring and analytics that helps maintain high Quality of Service (QoS) and provides immediate visibility into service problems, allowing for rapid, proactive response.

“After exploring multiple CEP software products, we chose Aleri’s Coral8 engine for its overall speed of development, ease of use, superior documentation and technical support which reduced Belgacom ICS’ learning curve, making our development team productive from day one,” said Pierre-André Rulmont, CTO of Belgacom ICS. “Belgacom ICS is committed to meeting the expectations of our customers and Aleri provides the unique software we need to proactively manage the network, re-configure around troublesome hotspots and ensure high degrees of customer service and satisfaction.”

The Belgacom ICS network monitoring and analysis application, built using Aleri CEP software and Continuous Computation Language (CCL), offers the carrier:

• Flexible real-time aggregation of data over different dimensions;
• A scalable solution for analyzing high volumes of network traffic data streams;
• Comprehensive network monitoring and visibility over multiple types of service and application services; and
• Rapid, flexible analysis of real-time data on-demand.

“Telecommunication services are one of the largest industries requiring constant change and innovation,” said Don Deloach, CEO of Aleri. “Belgacom ICS is a clear leader in this space and Aleri is pleased to be able to provide them with the Continuous Intelligence they need to deliver the highest quality of service to their customers.”