Support

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Support for Trial/Evaluation Licenses

Email support for users evaluating the Aleri Streaming Platform on a trial license is available by email to download.support@aleri.com. Unfortunately we are unable to provide phone support for trial licenses.

To discuss your specific needs with an Aleri representative, call 1-888-662-8237 or email email@aleri.com.

Aleri Customers

Existing customers can access the Customer Support Center by logging on and using your username and password. Alternatively you can contact the Aleri Customer Support Center by phone using one of the numbers below or by email to support@aleri.com.

Phone support is available to all Aleri Clients. Please reference the Client Support Benefits page to review your current support level and the corresponding availability. Contact us at:

Phone
  • 1 888 662 8237 (USA toll free)
  • 1 312 540 0100 (USA toll)
  • 44(0) 20 7821 1110 (UK)
Email
Mail
Chicago
Two Prudential Plaza
41st Floor
Chicago, IL 60601 Get Directions
New Jersey
430 Mountain Ave. Murray Hill, NJ 07974 Get Directions Nearby hotels
London
New Baltic House 63 Fenchurch Street London EC3M 4BE Get Directions